Cookie Policy
What are cookies?
Cookies are small data files that are received on your device from the website you visit. They are used to record certain browsing interactions on a website, storing data that can be updated and retrieved. These files are stored on the user's computer and contain anonymous data that is not harmful to your device. They are used to remember user preferences, such as the selected language, login information, or page customization.
Cookies can also be used to record anonymous information about how a visitor uses the site. For example, which web page they accessed from or whether they used a banner ad to reach the site.
Why does this website use cookies?
THIS WEBSITE uses cookies that are strictly necessary and essential for you to use our websites and allow you to move around freely, use secure areas, configure personalized options, etc. It also uses cookies that collect data related to website usage analysis. These are used to help improve the service for the user, measuring the use and performance of the page to optimize and personalize it.
Our sites may also contain social media links (such as Facebook or Twitter). THIS WEBSITE does not control the cookies used by these third-party websites. For more information about cookies on social media or other third-party websites, we recommend that you review their own cookie policies.
What use do we give to the different types of cookies?
According to its purpose:
Technical cookies
Cookies are essential and strictly necessary techniques for the correct functioning of a web portal and the use of the different options and services it offers.
For example, those used for session maintenance, response time management, performance or option validation, use of security elements, sharing content with social networks, etc.
Personalization cookies
These cookies allow the user to specify or customize some features of the website's general settings. For example, defining the language, regional settings, or browser type.
Analytical cookies
Analytical cookies are used by our web portals to create browsing profiles and understand user preferences in order to improve our product and service offerings.
For example, an analytical cookie would monitor a user's geographic areas of greatest interest, which product is most popular, etc.
Advertising cookies
Advertising cookies allow advertising spaces to be managed according to specific criteria. For example, access frequency, edited content, etc.
Advertising cookies allow, through advertising management, to store behavioral information by observing habits, analyzing access, and creating a user preference profile, in order to offer advertising related to the user's interests.
According to deadline:
Session cookies
Session cookies are those that last as long as the user is browsing the website and are deleted when they finish browsing.
Persistent cookies
These cookies remain stored on the user's device for a longer period of time, making it easier to control the chosen preferences without having to repeat certain parameters each time the website is visited.
What if I don't want these cookies or do nothing?
To comply with current legislation, we must ask for your permission to manage cookies. If you choose not to consent to processing by indicating that you do not agree, we will only use technical cookies, as they are essential for browsing our website. In that case, we will not store any cookies. If you continue browsing our website without denying your consent, this implies that you accept their use.
Please note that if you reject or delete cookies while browsing the website, we will not be able to maintain your preferences, some features of the pages will not work, we will not be able to offer you personalized services, and each time you browse our website, we will need to request your consent to the use of cookies again.
If, however, you decide to modify your website access settings, you should know that you can delete cookies or prevent this information from being recorded on your computer at any time by modifying your browser settings:
These browsers are subject to updates or modifications, so we cannot guarantee that they fully support your browser version. You may also be using a browser not listed in these links, such as Konqueror, Arora, Flock, etc.
To avoid these issues, you can access them directly from your browser's options, usually found in the "Privacy" section of the "Options" menu. (Please consult your browser's help for more information.)
Is the data collected in cookies used on websites other than THIS WEBSITE?
Some of our cookies are used to generate advertising on third-party networks or to perform analytics for which we use tools external to THIS WEBSITE. The cookies used are for the exclusive use of the bank and its group of companies, which do not market them under any circumstances.
On this website, we work with trusted providers who help us manage and customize our web pages.
So what does the above information mean?
By accepting our cookies, you allow us to improve the websites on THIS WEBSITE to offer you optimal access and provide you with a more efficient and personalized service.
Additionally, you can configure your browser to allow only trusted websites or pages you are currently browsing to manage cookies, allowing you to select your preferences.
With this policy, THIS WEBSITE demonstrates its commitment to current legislation on the use of cookies, providing you with information so you can understand what types of cookies we use and why. We aim to provide you with transparency regarding the data processed while you browse our website from your device.
This policy is reviewed periodically to ensure its validity, and may therefore be modified. We recommend that you visit this page regularly, where we will inform you of any updates.
Where can I get more information?
If you need more information about the cookie policy, please consult the Official State Gazette published on March 31, 2012 (for Spain), which transposes the directives on electronic communications. The directive can also be consulted at Information Commissioner Office (in English).
Additionally, you can access some educational videos published by the Spanish Data Protection Agency that explain, step by step, how to configure the privacy options of the most common browsers, social networks and mobile operating systems, in AEPD Videos.
